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How to Analyze Your Market

February 8, 2010

Market research is an important part of running any successful business. You can never do enough research on your customers or clients. Knowing their needs and motivations will help you focus on what you can do to serve them better.

Here are some tips on analyzing your market:

  1. Develop relationships with your customers or clients. The best way to understand your market is to get to know them on a personal level. Introduce friends and family to your products or services and get their honest opinions.
  2. Determine needs and motivations in certain terms. When seeking or tracking data, be as specific as possible. Precise numbers and concrete examples are always preferable to uncertainties.
  3. Be wary of customer/client questionnaires or comment cards. At best, a questionnaire will provide you with some honest insight into your market. At worst, you’ll come off as annoying and needy and risk losing their business. Decide whether you’ll willing to take this risk?
  4. Scout your competition. Locate the leaders in your field and follow their example. How did they get so successful? What are their shortcomings? If you can add value to their products or services, you should replicate their success.
  5. Don’t lose touch. You should gather and reanalyze data as often as possible, or you risk alienating yourself from your market. Despite how much you think you may know about your customers or clients, you can never know enough.
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